Everything from signing up to holding your certificate — how it works, how long it takes, and what to do if something needs fixing.
This guide covers the website. You can also apply through Ama Sathi on WhatsApp (type Hi, choose Services by Department, then Skill Development & Technical Education, then OUTR Services).
Download PDFRegister with your university registration number and mobile number, then verify your mobile with the WhatsApp OTP we send you. Email is optional (needed only for services delivered by email). This becomes your identity across every service on the portal.
Add your father's name, programme, branch and other academic details once. It's required before you can apply for anything, and it auto-fills every application after this.
Browse certificates & documents on offer, check the exact fee and processing time, then choose how you want to receive it — Online Copy, Collect, or Courier.
The fee is shown on each service. Pay securely by UPI, net banking, or card. Once paid, the fee is non-refundable, so double-check your service choice first.
Check your auto-filled details, upload the required documents (PDF, JPG or PNG, max 300 KB each), review everything one more time, and submit for verification.
Check My Applications any time to see exactly where things stand — pending, received, or approved — with the exact deadline counting down.
If the Designated Officer marks a document as missing or unclear, you'll be asked to re-upload it — just that one file, no need to start the application over.
Download it instantly, collect it in person, or receive it by courier — whichever you chose. Then tell us how it went; you get one shot at feedback per application.
Every service lets you pick how the finished document reaches you — pick whichever suits you best when you apply. A few services, such as answer-booklet photocopies, are delivered by email.
Download the digital copy straight from your dashboard the moment it's approved. Fastest option, no travel needed.
Pick up the physical, printed copy in person from the OUTR counter once it's ready for collection.
Have it delivered to your address (within India only). An additional courier charge applies, shown upfront on the service card before you apply.
+ courier charge shown per serviceEvery service has a stated processing time under the Odisha Right to Public Services Act, and the portal tracks it automatically — multiple levels of oversight make sure your request is never left unattended.
Reviews your application first, within the service's stated time limit.
Adds a further layer of oversight if a decision is still pending.
Final level of oversight, so your request is never left unattended.
Applications use your saved profile details automatically — an empty profile means an application you can't finish.
"Documents Flagged" just means one file needs fixing. Re-upload it and you're back in the queue instantly.
Once your application is decided, you can leave feedback once — make it count!
Select every semester/year you actually need — only results already officially declared can be covered, and there's no refund for periods requested before results are out.
Any student enrolled at OUTR — you'll need your university registration number and a WhatsApp-enabled mobile number to create an account. Alumni can also apply for document and verification services.
Before you pay, you can change anything. Once you pay, the service, delivery method, quantity and subject codes you chose are locked and the fee is non-refundable, so check them carefully first. After payment you can still edit the remaining details and documents until you click Submit, or cancel the draft (the fee is not refunded). After Submit, it's locked except for re-uploading a document a verifier flags. For anything else, contact the OUTR examination section with your ticket number.
This usually resolves on its own — the portal automatically re-checks with the payment gateway and updates your application once confirmation comes through. Still pending after a while? Contact the examination section with your ticket number.